Legal Notices
The Establishment
Company Name: LE CLOS SAINT LUBIN
Registered Office: LE CLOS SAINT LUBIN, 3 RUE DE L'EGLISE 91750 NAINVILLE-LES-ROCHES
Trade and Companies Register (RCS): 88341947500016
Legal Form: Simplified Joint-Stock Company
Intra-Community VAT Number: FR90883419475
Hosting
The Site is hosted on OVH servers
SAS with a capital of €500,000
Registered Office: 2 rue Kellermann - 59100 Roubaix - France
RCS Roubaix-Tourcoing 424 761 419 00011
Telephone Number: 08 203 203 63 - €0.118/min
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Editorial Content
The Site offers editorial content (hotel, rooms, etc.) for informational purposes only. This content should be considered as points for reflection. Users are encouraged by the Publisher to use this information with a critical and discerning mind.
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Hyperlinks to Third-Party Sites
The Site provides hyperlinks to websites published by third parties. The inclusion of these links does not imply endorsement by the Publisher of the content of these sites. The Publisher cannot continuously monitor the content of these sites and therefore cannot guarantee: the accuracy, reliability, relevance, timeliness, or completeness of their content; their accessibility and proper technical functioning. Therefore, the Publisher cannot be held liable in the event of any dispute between a website listed on the Site and a User. Only the publishers of the websites listed on the Site can be held liable.
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Privacy and Personal Data Protection
The Site collects personal information provided by Users during their visits to the Site. This collection allows for: The compilation of general statistics on Site traffic; The sending of replies, various information, or announcements from the Publisher to the email addresses provided by Users. The collection and processing of personal information on the Internet must be carried out in compliance with fundamental human rights. Therefore, the Publisher is committed to a processing policy that complies with Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy. Every user of the Site has the right to access, modify, rectify, or delete their personal data. They can exercise these rights by contacting the Publisher using the contact information provided at the top of the page. To facilitate the exercise of these rights, Site Users can unsubscribe by clicking on the unsubscribe links in the emails they receive. Computers connecting to the Site's servers receive one or more very small text files, commonly called "cookies," on their hard drive. Cookies record information about browsing activity on the Site from the computer on which the cookie is stored (pages viewed, date and time of visit, etc.). They allow the Site to recognize successive visits from the same computer. Users of the Site are free to refuse the storage of cookies. To do so, they can use the corresponding settings in their browser. However, the Publisher draws Users' attention to the fact that, in such a case, access to certain Site services may be impaired or even impossible.
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Guesthouse under VIDEO SURVEILLANCE
For the security of property and people on the premises, the exterior access points of Clos Saint Lubin are equipped with video surveillance cameras. The areas under video surveillance are exclusively the access areas to the property, namely:
- interior view of the entrance gate
- view of the interior parking area
- view of the interior walls of the property's perimeter fence.
All areas of the property other than those described above are not under video surveillance, thus preserving the privacy and privacy of guests. Recordings are kept for a maximum of 30 days after they are taken. In accordance with the GDPR and the French Data Protection Act, you have the right to access your images. To exercise this right, please contact us by email at bienvenue@leclossaintlubin.fr.
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Security of Data Exchanges
The Publisher undertakes to take all legal and technical measures to secure data exchanges. As such, the Publisher commits to using its best efforts to prevent data breaches and to comply with applicable regulations. However, Site Users are aware of the technical characteristics of the Internet and the associated risks. Therefore, the Publisher cannot guarantee to its Users that data exchanged via the services offered by the Site will not be fraudulently collected by third parties.
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Intellectual Property Rights
The Publisher holds rights to certain data protected by the Intellectual Property Code. This includes, in particular, its trademark(s), its graphic charter, and its database. Therefore, the offline or online use, whether free of charge or for a fee, of all or part of this data without the express consent of the Publisher is prohibited.
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Service Availability
The Publisher has an obligation of means regarding service accessibility and implements the necessary infrastructure to make the Site accessible 24/7. However, the Publisher may suspend access without prior notice, particularly for maintenance and upgrades. The Publisher is in no way liable for any damages that may result for the User or any third party. The Publisher may at any time remove all or part of its Services or modify their content, particularly for technical reasons, without prior notice. The Publisher reserves the right to unilaterally refuse any User access to all or part of the Site without prior notification. Such a decision could be made, in particular, in the event of a User's failure to comply with the terms of this document.
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Management of sales prospecting and newsletter: Usage and privacy policy
1. Data Controller
The personal data collected is processed by Le Clos Saint Lubin, a simplified joint-stock company (SAS) with a capital of €15,000, registered with the Evry Trade and Companies Register under number 883 419 475, whose registered office is located at 3 rue de l'église, 91750 Nainville Les Roches, SIRET 88341947500016.
2. Data Collected
As part of your subscription to our marketing communications, the Hotel collects and processes the following data:
- Title, last name, and first name (to personalize our communications);
- Email address (required for sending mailings).
- Birthdays
3. Purpose of Processing and Legal Basis
The purpose of processing your personal data is to send you promotional offers, news, event invitations, and newsletters from Clos Saint Lubin.
The legal basis for this processing is your explicit consent, freely given and unambiguous, by checking the acceptance box provided for this purpose on our data collection form.
4. Data Recipients
Your personal data is strictly confidential.
They are intended exclusively for:• The internal departments of Le Clos Saint Lubin (marketing, management, reception).
• Our technical subcontractors responsible for customer relationship management and email routing, namely the Qualitelis CRM solution and the Misterbooking PMS software published by the SEPTEO group, acting in strict compliance with our instructions and the requirements of the GDPR.
Le Clos Saint Lubin formally commits to never selling, renting, or transferring your data to third parties for commercial purposes.
5. Data Retention Period
Your data is retained for a maximum of 3 years from your last active interaction with Le Clos Saint Lubin (for example: opening a newsletter, clicking on a link, or the end of your last stay). At the end of this period, your data will be permanently deleted or anonymized, unless you expressly renew your consent.
6. Data Security
The Hotel implements all appropriate technical and organizational measures to guarantee the security, confidentiality, and integrity of your data against any loss, alteration, or unauthorized access.
7. Your Rights and How to Exercise Them
In accordance with the GDPR and the French Data Protection Act (Loi Informatique et Libertés), you have the following rights regarding your data:
• Right of access and rectification: update or correct your information.
• Right to erasure (“right to be forgotten”): request the permanent deletion of your data.
• Right to object: withdraw your consent at any time and refuse to receive our messages.
You can exercise these rights or withdraw your consent:
1. By clicking on the unsubscribe link at the bottom of each of our emails.
2. By contacting our data protection officer by email at: bienvenue@leclossaintlubin.fr.
3. By sending a letter to the address mentioned above.
8. Complaint to the CNIL
If, after contacting us, you believe that your data rights have not been respected, you have the right to file a complaint with the French Data Protection Authority (CNIL) on its website (www.cnil.fr).
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Telephone Marketing
You can register on the Bloctel telephone marketing opt-out list at https://conso.bloctel.fr
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Applicable Law
This text is governed by French law. The Publisher reserves the right to amend the terms, conditions, and disclaimers at any time.
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Mediation in case of disputes: In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, we offer a consumer mediation service. The designated mediation entity is: CNPM - CONSUMER MEDIATION.
In the event of a dispute, you can file your complaint on their website:
https://cnpm-mediation-consommation.eu
or by mail to:
CNPM - CONSUMER MEDIATION, 27 avenue de la libération, 42400 Saint-Chamond
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Electronic link to the online dispute resolution (ODR) platform:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&Ing=FR target="_blank">https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&Ing=FR
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